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Terms of Service
Last updated: 1 January 2025
Plain English summary: Briiq connects buyers with verified NZ trade businesses. It's free for buyers. Businesses pay only when they win work. Be honest, be respectful, and don't misuse the platform. Full details below.

1. About Briiq

Briiq is an online marketplace operated by Briiq Limited, a New Zealand company. We provide a platform that connects people seeking trade and home services ("Buyers") with verified New Zealand businesses ("Businesses").

By using Briiq, whether as a Buyer or a Business, you agree to these Terms of Service. If you don't agree, please don't use the platform.

2. Who can use Briiq

To use Briiq you must:

  • Be 18 years of age or older
  • Be located in or operating within New Zealand
  • Provide accurate, truthful information when creating an account or posting a request
  • Comply with all applicable New Zealand laws

3. Buyers

Briiq is free for Buyers. You can post job requests and receive quotes at no cost. To use the platform as a Buyer, you agree to:

  • Provide accurate descriptions of the work you need done
  • Only post genuine requests for work you intend to proceed with
  • Respond to businesses in a timely, respectful manner
  • Not share your contact details in job descriptions (to protect you from spam)
  • Not use Briiq to solicit quotes you have no intention of accepting

4. Businesses

Businesses must complete registration and identity verification before submitting quotes. By registering as a Business, you agree to:

  • Provide accurate business information including a valid NZBN
  • Submit only honest, accurate, and competitive quotes
  • Respond to accepted quotes promptly
  • Honour the prices and terms stated in your submitted quotes
  • Maintain appropriate licences and insurances required for your trade
  • Not engage in deceptive pricing, hidden fees, or misleading descriptions
  • Pay the applicable quote unlock fee when a buyer accepts your quote

Briiq reserves the right to suspend or remove any Business that receives repeated negative feedback, fails to respond to accepted quotes, or violates these terms.

5. Payments and fees

Buyers pay nothing to use Briiq.

Businesses pay according to their chosen plan. Quote unlock fees apply when a buyer accepts your quote and you request the buyer's contact details. All prices are in NZD and exclusive of GST. Payment is processed via Stripe. Subscriptions renew monthly and can be cancelled at any time.

Fees are non-refundable unless required by New Zealand consumer law.

6. Briiq is a marketplace, not a party to transactions

Briiq facilitates connections between Buyers and Businesses but is not a party to any agreement made between them. Any contract for services is between the Buyer and the Business directly. Briiq is not responsible for the quality, safety, legality, or delivery of any services arranged through the platform.

7. Trust scores and verification

Briiq uses a trust scoring system based on identity verification, NZBN status, response times, and other factors. Trust scores are informational only and do not constitute an endorsement or guarantee of any Business.

8. Prohibited conduct

You must not:

  • Post false, misleading, or fraudulent content
  • Harass, threaten, or abuse other users
  • Attempt to circumvent Briiq's fee structure (e.g. exchanging contact details outside the platform before a quote is accepted)
  • Use automated tools to scrape or misuse the platform
  • Impersonate another person or business

9. Intellectual property

All content on Briiq - including the name, logo, design, and code - is owned by Briiq Limited. You may not reproduce, copy, or use our brand or content without written permission.

By posting content on Briiq (such as job descriptions or business profiles), you grant Briiq a licence to display and use that content to operate the platform.

10. Limitation of liability

To the maximum extent permitted by New Zealand law, Briiq Limited is not liable for any indirect, incidental, or consequential loss arising from your use of the platform, including any disputes between Buyers and Businesses.

Nothing in these terms limits liability that cannot be excluded under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

11. Changes to these terms

We may update these terms from time to time. We'll notify registered users of material changes via email. Continued use of Briiq after changes take effect constitutes acceptance of the new terms.

12. Governing law

These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

13. Contact

Questions about these terms? Email us at hello@briiq.cc.

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